Throng Streams SOP (Standard Operating Procedures)

Throng Streams maintains detailed Standard Operating Procedures (SOPs) that govern all internal processes and platform operations. These SOPs ensure consistency, efficiency, and compliance across all departments. Key areas covered by SOPs include:

• User Onboarding & Verification: Procedures for new user registration and identity verification.
• Product Listing & Review: Steps for approving new product listings, ensuring compliance with content policies.
• Order Fulfillment & Shipping: Guidelines for processing orders, managing inventory, and coordinating shipping.
• Payment Processing & Payouts: Secure procedures for handling financial transactions and disbursing funds to sellers and affiliates.
• Customer Support & Dispute Resolution: Standardized processes for handling user inquiries, complaints, and mediating disputes.
• Content Moderation: Protocols for identifying, reviewing, and addressing policy violations in user-generated content.
• Cybersecurity Protocols: Detailed steps for data protection, incident response, and regular security audits.
• E-learning Course Management: Procedures for instructor vetting, course approval, content updates, and student support.
• Affiliate Program Management: Guidelines for affiliate registration, tracking, and commission payouts.

These SOPs are regularly reviewed and updated to optimize performance and ensure regulatory compliance.