Help Center

The Throng Streams Help Center is your comprehensive self-service knowledge hub. It contains a vast library of articles, guides, and tutorials covering every aspect of the Throng Streams platform. The Help Center is meticulously organized to help you quickly find the information you need.

Features of the Help Center:

• Search Bar: A powerful search function allows you to quickly find relevant articles by typing keywords related to your query.
• Categorized Articles: Content is logically categorized into sections such as:
  • Getting Started: For new users, covering registration, profile setup, and initial navigation.Buying on Throng Streams: Detailed guides on purchasing, order management, and buyer protection.Selling on Throng Streams: In-depth resources for sellers, including store setup, product listings, shipping, and payouts.Throng Streams eLearning: Guides for students and instructors, covering course access, assignments, grading, and certification.Payments & Financials: Information on all payment methods, billing, commissions, and eCoins.Policies & Legal: Access to Terms of Service, Privacy Policy, Refund Policy, and other legal documents.
  Troubleshooting: Solutions to common technical problems and error messages.
  • Security & Safety: Tips and guidelines for maintaining a secure account and reporting issues.
• Step-by-Step Guides: Many articles feature clear, easy-to-follow instructions with screenshots to walk you through processes.
• Video Tutorials (Developing): We are in the process of adding video tutorials to visually guide users through various features.
• Related Articles: Suggestions for related articles appear on each page, helping you explore topics more deeply.
• Announcements & Updates: The Help Center also serves as a hub for important announcements, feature updates, and policy changes.

We encourage all Throng Streams users to familiarize themselves with the Help Center to get the most out of their platform experience.