Refund Policy

The Refund Policy outlines the terms and conditions under which refunds are issued for purchases made on Throng Streams. This policy is designed to be fair and transparent for both buyers and sellers.

• Scope: Differentiates refund policies for items purchased directly from Throng Streams Shop versus those from Members’ Personal Stores.
• Eligibility Criteria: Conditions for a refund (e.g., defective product, item not as described, specific timeframes, return of goods).
• Process: Steps for initiating a refund request, required documentation (e.g., proof of purchase), and expected processing times.
• Exceptions: Any items or circumstances that are non-refundable.
• Money Back Guarantee: If applicable, details on specific products or services covered by a “Money Back Guarantee.”

Users are advised to review the specific refund policy for each product or service before making a purchase.